Inside Sales Coordinator in Greensboro, NC at Advanced Personnel Resources

Job Description

About the job

The Inside Sales Coordinator is responsible for assisting in developing and maintaining customer relationships via regularly planned customer-lifecycle touch points. Primary duties include providing superior customer service & support to assigned Key Accounts and sales channel partners. The ideal candidate must be a self-starter, efficient and detail orientated with a “can-do” attitude to join the Sales team and champion the successes of the Sales Managers by helping them meet and exceed revenue goals.

Roles & Responsibilities

• Build and maintain customer relationships to meet and exceed sales goals

• Create, enter, and track equipment orders in SAP

• Proactively communicate order status information to provide superior customer service, and ensure timely delivery

• Respond to Request for Quotes (RFQ’s), and pro forma needs in a timely and accurate fashion

• Back up shipping and invoicing functions as needed

• Gather competitive intelligence regarding pricing and other information

• Execute direct marketing campaigns such as cold calling or email marketing

• Provide monthly recap of sales activity and reports to specific campaigns

• Provide support to the Key Account, Inside Sales Manager and Regional Sales Managers

• Creation and updating of sales presentations, sales manuals and related educational and marketing materials

• Increase product knowledge through attendance of training seminars

• Answer requests for sales analysis from the sales team members