Accounts Payable Specialist in Greensboro, NC at Advanced Personnel Resources

Date Posted: 11/24/2022

Job Snapshot

Job Description


The Accounts Payable Specialist-Level 2 is a key customer service position. This position is responsible for resolution of discrepant carrier invoices, building shipments, updating shipment attributes, communicating internally and/or externally with Customers, Carriers, Operations, Carrier Pricing, Procurement, Helpdesk, and potentially shipper/receiver facilities. This role will analyze the root cause of invoice discrepancies and work with the appropriate party(s) to escalate the issues as needed for final resolution. The successful candidate must display superior communication skills (consistent, professional, effective, prompt, and courteous).


  • Resolve carrier invoice discrepancies, using company guidelines, customer business rules, carrier rate agreements, etc.
  • Create shipments for non-managed freight based on pre-defined customer specific requirements
  • Know and understand account specific requirements – required charges, customer business rules, carrier contracts, etc.
  • Provide support to Operations as needed in regards to Financial issues related to their account
  • Deliver cost saving/cost containment to the customer and/or Transplace
  • Root cause identification, analysis and final resolution of issues causing ongoing carrier invoice discrepancies
  • Correspond internally with Operations, Procurement, and Carrier Pricing regarding rating and accessorial invoice discrepancies as needed
  • Setup new customer and vendor locations in the TMS, leveraging knowledge of customer business practices
  • Training new team members
  • Performs other related duties as assigned

Job Requirements


  • Proficient in all Microsoft Office suite of products and tools
  • In-depth knowledge of TMS and TMS Financials systems
  • Effective analytical and problem-solving capabilities
  • Ability to envision and implement new concepts/strategies
  • Simultaneous management of multiple tasks
  • Industry expertise (transportation industry knowledge, including key terminology and general knowledge of primary customer industries)


  • 1+ years of Accounts Payable (or related field) in the Transportation industry preferred
  • Proven analytical problem solving; ability to identify problems; apply structured and disciplined methodology to identify root cause using data


  • Bachelor’s degree preferred but not required

Advanced Personnel offers the following benefits: 

Health Insurance 

Dental Insurance 

Holiday and PTO accural program

Short term disability 

Life Insurance