Accounts Receivable Specialist in Greensboro, NC at Advanced Personnel Resources

Date Posted: 9/21/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    701 Green Valley Rd
    Greensboro, NC
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:
    9/21/2022

Job Description

  • Each Customer Service Rep is responsible for maintaining specific accounts -must have ample knowledge of each account assigned
  • Handle all resolutions of unapplied cash, non-factored and stale dated invoices, misapplications of checks, and various other AIR adjustments
  • Cash specialists must research and investigate missing check information and reconcile any differences between the client ledger and the customer's payment. Service reps are in effect problem solvers
  • Research transactions and determine the best course of action
  • Notify customers and clients when information sent is inconclusive
  • Provide instructions to cash applicators and sales processors on specifics of clients handled
  • Respond to client inquiries and make sure any problems they are experiencing are resolved in a timely fashion
  • Some client /customer inquiries are complaints, which generally must be handled in accordance with company procedures /policies
  • Notify supervisor/Front Office of any unusual or questionable transactions
  • Apply cash on heavy volume days

Job Requirements

  • High School Diploma required 
  • 3+ years of accounts receivable experience 
  • Must have previous experience with misapplied checks, cash applications and rebates 
  • Strong Excel knowledge required 
  • Detail oriented 
  • Collections experience required