Medical Scheduler in Greensboro, NC at Advanced Personnel Resources

Date Posted: 6/7/2021

Job Snapshot

  • Employee Type:
  • Location:
    701 Green Valley Road
    Greensboro, NC
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description

Advanced Personnel Resources is currently seeking an experienced Medical Scheduler for a busy Pediatrics practice here in Greensboro. This position will be responsible for performing outbound calls and taking inbound calls to assist parents with scheduling appointments, confirming upcoming appointments and answering basic questions. Ideal candidates will have a minimum of 2 years of medical front desk/ scheduling experience and a desire to work in pediatrics. 

Job Duties: 

  • Answering incoming phone calls
  • Schedule and reschedule patient appointments
  • Review details with parents about upcoming appointments
  • Monitor schedules
  • Follow up on nurse phone calls
  • Monitor physicians inboxes
  • Ensure medical records are obtained from other offices when necessary
  • Update internal database with all patient notes and appointments

Job Requirements

  • High School Diploma
  • Minimum of 2 years of medical front desk or scheduler experience required
  • Superior communication skills
  • Understanding of HIPPA guidelines