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Job Requirements of Client Care Coordinator:
Responsibilities:
- Effectively manage the customer care process and serves as point of contact for existing clients
- Consistently answer office phones professionally and participate in “after hours on-call” rotation (additional compensation)
- Ensure all clients are properly staffed
- Engage and frequently communicate with caregivers
- Assist in the management and coordination of skilled nursing referrals
- Administrative tasks to assist with human resource and recruiting activities, as needed
Additional Skills:
- Consistently demonstrate and foster core values behaviors during all interactions with clients, employees, vendors, and other business partners
- Clearly understands key accountabilities; confident as a subject matter expert
- Accepts challenges and demonstrates a high level of drive and energy
- Capacity to perform desired job expectations with ability to grow and “stretch” in position as the needs of the business changes and evolves
- Manages processes, procedures and standards to achieved desired results
- Accountable for getting job done and maximizing value to company, clients and team
Education:
- Minimum High School Diploma or equivalent, prefer some college
Experience:
· Customer service and client satisfaction
· One (1) year experience in an office environment, in a healthcare setting preferred
· Proficient in MS Office (Outlook, Word, Excel, and PowerPoint); internet
· Excellent organization, planning, and project management skills
Do you meet the requirements for this job?
Client Care Coordinator
APR is seeking a Client Care Coordinator to start ASAP! This role will handle the scheduling of care for geriatric and pediatric patients, coordinating schedules of CMAs and Nurses, and internal documentation.
Location - Greensboro NC
Schedule - Monday to Thursday 830am to 5pm and Fridays 830am to 4pm
Pay - $17 - $19 phr paid weekly + benefits
Job Requirements:
Responsibilities:
- Effectively manage the customer care process and serves as point of contact for existing clients
- Consistently answer office phones professionally and participate in “after hours on-call” rotation (additional compensation)
- Ensure all clients are properly staffed
- Engage and frequently communicate with caregivers
- Assist in the management and coordination of skilled nursing referrals
- Administrative tasks to assist with human resource and recruiting activities, as needed
Additional Skills:
- Consistently demonstrate and foster core values behaviors during all interactions with clients, employees, vendors, and other business partners
- Clearly understands key accountabilities; confident as a subject matter expert
- Accepts challenges and demonstrates a high level of drive and energy
- Capacity to perform desired job expectations with ability to grow and “stretch” in position as the needs of the business changes and evolves
- Manages processes, procedures and standards to achieved desired results
- Accountable for getting job done and maximizing value to company, clients and team
Education:
- Minimum High School Diploma or equivalent, prefer some college
Experience:
· Customer service and client satisfaction
· One (1) year experience in an office environment, in a healthcare setting preferred
· Proficient in MS Office (Outlook, Word, Excel, and PowerPoint); internet
· Excellent organization, planning, and project management skills