Key Duties

• Deliver on-site service and maintenance for various battery and charging systems, including related handling equipment.

• Diagnose and resolve equipment malfunctions, following established safety standards and company protocols.

• Execute regular maintenance checks such as performance testing, cleaning, and component replacements.

• Communicate clearly with clients about system health, required repairs, and safety recommendations.

• Keep thorough and up-to-date documentation of all services rendered, including parts utilized and follow-up suggestions.

• Coordinate with in-house teams to ensure prompt and effective service, and support inventory control by tracking required repair parts and tools.

• Travel as necessary to fulfill service appointments, offering flexibility to accommodate customer scheduling needs.

Competencies

• Completion of AC/DC electrical training is advantageous.

• Familiarity with safety regulations concerning battery use, charging procedures, and environmentally responsible disposal practices.

• Foundational skills in diagnosing and repairing both electrical and mechanical systems.

• Background in customer service or technical assistance roles is beneficial.

Requirements

• A high school diploma or equivalent is required; additional technical training or a degree in a related discipline is a plus.

• Hands-on experience with battery systems, electrical maintenance, or charger servicing is strongly preferred.

• Solid knowledge of battery upkeep, diagnostic processes, and electrical repair work.

• Must be able to interpret and understand technical documentation, including schematics and wiring blueprints.

• Strong independent work ethic with excellent analytical and troubleshooting abilities.

• Effective communication skills and a professional demeanor, especially in customer-facing situations.

• Must possess a valid driver’s license and maintain a clean driving history.

• Capable of lifting up to 50 pounds and performing physically intensive tasks as needed.