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Banner of Advanced Personnel Resources, Inc. company

Bilingual Medical Collector

Advanced Personnel Resources, Inc. Greensboro, NC (Onsite) Contract to Hire
$16.00 - $17.00/Hour

Summary
Collectors make outbound collection calls or receive incoming calls as a third-party agency for collecting past due money, initiating appropriate action and maintaining records in accordance with State and Federal Laws.

Language Ability

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Job Requirements:

Essential Duties and Responsibilities include the following:

  • Reviews status of delinquent accounts and initiates collection action by contacting accounts.
  • Makes outgoing phone calls to make arrangements with consumers for debt to be paid in full or negotiate payment term when applicable.
  • Takes incoming calls and work on the account as needed, same as outgoing accounts.
  • Follows up on broken promises.
  • Contacts attorneys, insurance companies and loan officers (when appropriate) to facilitate liquidation of assets.
  • Uses Ontario/Artiva system to key in “Action Codes” to denote specific actions taken on each account.
  • Performs file maintenance on consumer accounts when necessary and/or as possible.
  • Takes incoming calls and route to other inter-company departments as conditions apply.
  • Meets defined quotas monthly.
  • Counsels consumers as to the effect accounts will have on their credit report and products available to them to clear debts.
  • Observes State andEssential Duties and Responsibilities include the following:
    • Reviews status of delinquent accounts and initiates collection action by contacting accounts.
    • Makes outgoing phone calls to make arrangements with consumers for debt to be paid in full or negotiate payment term when applicable.
    • Takes incoming calls and work on the account as needed, same as outgoing accounts.
    • Follows up on broken promises.
    • Contacts attorneys, insurance companies and loan officers (when appropriate) to facilitate liquidation of assets.
    • Uses Ontario/Artiva system to key in “Action Codes” to denote specific actions taken on each account.
    • Performs file maintenance on consumer accounts when necessary and/or as possible.
    • Takes incoming calls and route to other inter-company departments as conditions apply.
    • Meets defined quotas monthly.
    • Counsels consumers as to the effect accounts will have on their credit report and products available to them to clear debts.
    • Observes State and Federal laws.
     Federal laws.
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Salary Details

This salary was provided in the Job Posting.
$16-$17
Hourly Salary

Job Snapshot

Employee Type

Contract to Hire

Location

Greensboro, NC (Onsite)

Job Type

Customer Service

Experience

2 years

Date Posted

06/27/2025

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