Bilingual Customer Service Representative in Greensboro, NC at Advanced Personnel Resources

Date Posted: 3/28/2020

Job Snapshot

Job Description

Advanced Personnel Resources is currently seeking an experienced Technical Customer Service Representative for a bilingual opportunity. Ideal candidates will have experience with product troubleshooting, customer service and order processing.

Job Duties:

  • Support customers by providing product and service information
  • Accurately resolve customer issues via phone, chat or email
  • Display appropriate product knowledge information
  • Actively listen to customers issues and concern and engage with an understanding tone
  • Maintain accurate database updates of all customer inquiries and issues

Job Requirements

  • Minimum of 2 years of technical troubleshooting experience
  • Superior communication skills
  • Ability to multi task
  • Superior technical/troubleshooting skills