Call Center Representative- Credit/Collections in Greensboro, NC at Advanced Personnel Resources

Date Posted: 4/10/2018

Job Snapshot

Job Description

Advanced Personnel Resources is currently seeking an experienced call center representative for a temp to hire opportunity with one of our clients here in Greensboro. Ideal candidate will have a minimum of 2 years call center experience and have worked in a collections or credit environment.



Job Duties:



  • Assist customers with processing and answering questions on their credit reports

  • Updating credit reports to eliminate discrepancies

  • Monitor reports to ensure all errors have been updated

  • Perform outbound calls to speak with necessary clients on results

Job Requirements

Requirements:



  • Minimum of 2 years call center experience

  • Minimum of 2 years working with credit or collections

  • Strong data entry skills

  • Ability to navigate through multiple databases at the same time

  • Superior communication skills

  • Ability to troubleshoot issues and create resolution

  • High School Diploma required