Coordinator-Account Manager in Greensboro, NC at Advanced Personnel Resources

Date Posted: 1/17/2020

Job Snapshot

Job Description

Advanced Personnel Resources is seeking professional candidates for a long term contract opportunity with one of our fortune 500 clients here in Greensboro. Ideal candidates will have their Bachelor's degree and have a passion for account management and logistics. Candidates will be responsible for assisting customers with finding dealerships, repair facilities and locating support when breakdowns occur. This is a great opportunity to start a career with one of the largest employers in the area.

Job Duties:

  • Answer phone calls and assist with updating customers on breakdowns and repairs
  • Review customer accounts and setup support including, tow truck dispatch and repair tech dispatch
  • Setup for invoicing and payment based on customer accounts
  • Coordinatie with repair facilities on parts and review support tickets for completion
  • Handle all complaints and ensure 100% satisfaction
  • Move between 6+ different software systems at one time

Job Requirements

  • Minimum of bachelor's degree required Master's highly preferred
  • Superior professionalism
  • Ability to work in a fast pace environment
  • Flexibility to work weekends and holidays required
  • Ability to develop and maintain strong relationships with multiple business units
  • Ability to work on multiple projects at one time
  • Superior organizational skills

If you are interested in this opportunity please apply directly to this posting.