HR Payroll Specialist in Greensboro, NC at Advanced Personnel Resources

Date Posted: 9/2/2018

Job Snapshot

Job Description

Job Summary:

The HR Representative will process company payrolls as defined by pre-determined schedules. In addition to processing payrolls, this role will be responsible for managing payroll adjustments through our HRSC case system, following up with location contacts on time-related matters, and working in conjunction with payroll outsourcing partner to solve payroll related issues..

Core Responsibilities:

  • Process company payrolls in conjunction with pre-determined schedules and union agreements.

  • Tier 1 WFA case handling for items relating to role and assigned payrolls.

  • Create/update work instructions with new process improvements and enhancements.

  • Provide multiple payroll related reports to various parties on a weekly, monthly, quarterly, and annual basis.

  • Work in conjunction with payroll outsourcing partner to help resolve operational and employee-related issues.

  • Assist management in identifying and implementing process improvements

  • Perform all other duties as assigned

  • Respond to operational escalations by proposing a solution to the issue.

  • Train personnel when new processes are deployed.

  • Post-audit activities for weekly, bi-weekly, semi-monthly, and monthly pay cycles.

Required Competencies:

  • Relevant experience working within a payroll function.

  • Preferred experience working with union employees and/or union agreements.

  • Strong customer service skills

  • Ability to work with and communicate effectively with internal and external customers (i.e. other departments and 3rd party vendors)

  • Able to take ownership and resolve challenging situations with the good judgment to know when to appropriately escalate matters as needed

  • Advanced and demonstrated ability to use a range of PC & productivity software: i.e. Word, Excel, PowerPoint and SAP knowledge.

  • Preferred knowledge of accounting and general ledger work and information

  • Excellent verbal and written communication skills

  • Highly focused attention to detail

  • High level of integrity, credibility and customer service orientation

  • Excellent problem solving, time management, reporting, data analysis/interpretation skills

  • Ability to handle sensitive information in a confidential manner

Job Requirements

Minimum Education Required:

  • Bachelor’s Degree or the equivalent combination of directly related education, training and experience that provides the required knowledge, skills and abilities

Minimum Years of Experience Required:

  • 2 years of relevant HR administration experience required

  • 3 – 4 years of payroll processing experience preferred

  • HR Service Center experience a definite plus

  • 2 plus years with Multi-state payroll tax experience

  • Knowledge of ADP payroll software