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Job Requirements of Collections Specialist:
The Collections Specialist will contact customers regarding overdue accounts through phone, email, and mail, while negotiating payment arrangements that maintain positive customer relationships. This role requires monitoring and managing assigned accounts to ensure timely collections and accurately recording and updating account information in the system. The specialist will work closely with internal teams to resolve billing discrepancies or disputes, while also preparing reports on collection activity, outstanding accounts, and payment trends. Additionally, the position requires adherence to company policies, legal guidelines, and compliance requirements, as well as escalating accounts to management or external agencies when necessary.
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Collections Specialist
Advanced Personnel Resources is seeking a detail-oriented and motivated Collections Specialist to join a local Triad based firm. In this role, you will be responsible for managing accounts receivable, contacting customers regarding past-due balances, and working to resolve outstanding payments in a professional and timely manner. The ideal candidate will have excellent communication skills, a customer-focused approach, and the ability to maintain accuracy while handling multiple accounts.
Job Requirements:
The Collections Specialist will contact customers regarding overdue accounts through phone, email, and mail, while negotiating payment arrangements that maintain positive customer relationships. This role requires monitoring and managing assigned accounts to ensure timely collections and accurately recording and updating account information in the system. The specialist will work closely with internal teams to resolve billing discrepancies or disputes, while also preparing reports on collection activity, outstanding accounts, and payment trends. Additionally, the position requires adherence to company policies, legal guidelines, and compliance requirements, as well as escalating accounts to management or external agencies when necessary.