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Job Requirements of Client Care Coordinator:
- Follow up with patients for care coordination services
- Deliver palliative care and related health care services to children and families
- Oversee care coordination and health coaching for the patients
- Manage assigned panel of chronic care patients
- Ensure that patients are receiving appropriate care
- Work with patients to plan and monitor care
- Bringing the benefits of coordinated care to patients
- Facilitate the daily operations of the department
- Oversee care coordination for the primary care practice's patients
- Meet member in various health care settings
- Interact in multiple care settings
- Communicate essential patient information to home care clinicians initiating patient care
- Coordinate care plans, discharge planning, and long term care services
- Receiving quality care from caregivers
- Contacting patients to schedule transitional care services and home visits
- Identify progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with patients in conjunction with the direct care
- Identify the primary care team involved in the specialty patient care
- Utilize assessment skills and risk assessment tools to identify patients with actual or potential care needs that would require care coordination
- Promote adherence to a care plan
- Connect patient back to primary care physician and primary care coordinator team
Do you meet the requirements for this job?
Client Care Coordinator
Advanced Personnel Resources, Inc.
Greensboro, NC (Onsite)
Full-Time
$17.00 - $19.00/Hour
APR is seeking a Client Care Coordinator to start ASAP! This role will handle the scheduling of care for geriatric and pediatric patients, coordinating schedules of CMAs and Nurses, and internal documentation.
Location - Greensboro NC
Schedule - Monday to Thursday 830am to 5pm and Fridays 830am to 4pm
Pay - $17 - $19 phr paid weekly + benefits
Responsibilities:
- Effectively manage the customer care process and serves as point of contact for existing clients
- Consistently answer office phones professionally and participate in “after hours on-call” rotation (additional compensation)
- Ensure all clients are properly staffed
- Engage and frequently communicate with caregivers
- Assist in the management and coordination of skilled nursing referrals
- Administrative tasks to assist with human resource and recruiting activities, as needed
Additional Skills:
- Consistently demonstrate and foster core values behaviors during all interactions with clients, employees, vendors, and other business partners
- Clearly understands key accountabilities; confident as a subject matter expert
- Accepts challenges and demonstrates a high level of drive and energy
- Capacity to perform desired job expectations with ability to grow and “stretch” in position as the needs of the business changes and evolves
- Manages processes, procedures and standards to achieved desired results
- Accountable for getting job done and maximizing value to company, clients and team
Education:
- Minimum High School Diploma or equivalent, prefer some college
Experience:
· Customer service and client satisfaction
· One (1) year experience in an office environment, in a healthcare setting preferred
· Proficient in MS Office (Outlook, Word, Excel, and PowerPoint); internet
· Excellent organization, planning, and project management skills
Job Requirements:
- Follow up with patients for care coordination services
- Deliver palliative care and related health care services to children and families
- Oversee care coordination and health coaching for the patients
- Manage assigned panel of chronic care patients
- Ensure that patients are receiving appropriate care
- Work with patients to plan and monitor care
- Bringing the benefits of coordinated care to patients
- Facilitate the daily operations of the department
- Oversee care coordination for the primary care practice's patients
- Meet member in various health care settings
- Interact in multiple care settings
- Communicate essential patient information to home care clinicians initiating patient care
- Coordinate care plans, discharge planning, and long term care services
- Receiving quality care from caregivers
- Contacting patients to schedule transitional care services and home visits
- Identify progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with patients in conjunction with the direct care
- Identify the primary care team involved in the specialty patient care
- Utilize assessment skills and risk assessment tools to identify patients with actual or potential care needs that would require care coordination
- Promote adherence to a care plan
- Connect patient back to primary care physician and primary care coordinator team
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Salary Details
This salary was provided in the Job Posting.
$17-$19
Hourly Salary