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Senior Customer Service-3rd shift in Greensboro, NC at Advanced Personnel Resources

Date Posted: 5/6/2019

Job Snapshot

Job Description

Advanced Personnel Resources is currently seeking individuals for a nights and weekends Senior Customer Service position. This role will be supporting dealerships with after hour phone calls and providing help desk support. Ideal candidates will have a minimum of 3 years of superior customer service experience as well as a  bachelors degree. Candidates must have a proven track record in account management. 

Job Duties:

  • Processing all clients needs after dealerships have closed
  • Providing superior customer service
  • Answering phone calls about clients needs and entering them into database
  • Providing geographic support to clients in locating dealerships

Job Requirements

  • Minimum of 3 years of customer service experience required. 
  • Bachelors or Masters degree required
  • Spanish highly preferred
  • Ability to move within databases with minimal supervision
  • Must be able to work nights and weekends

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