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Shared Service Center- Benefits in Greensboro, NC at Advanced Personnel Resources

Date Posted: 5/13/2019

Job Snapshot

Job Description

 Advanced Personnel Resources is currently seeking an experienced Benefits Representative for one of our largest clients here in Greensboro. Ideal candidates will have experience working in a shared service center, or benefits center at a large corporation. Must have knowledge of benefits, enrollment and be able to work in a high call volume environment. 

Job Duties:

  • Answer internal employee phone calls in relations to benefits
  • Update workday/Servicenow system with necessary information
  • Research employee needs and communicate with them once resolution has been found
  • Update outside departments when needed
  • Assist with annual enrollment and answer questions in regards to benefits package, payroll and insurance

Job Requirements

  • Minimum of 1 year of benefits experience highly preferred
  • Ability to work in a professional environment
  • Superior communication skills both written and verbal
  • Ability to work in multiple software systems including excel 
  • Excellent attendance
  • Experience working in Workday highly preferred 


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