PROCESSING APPLICATION
Hold tight! We’re comparing your resume to the job requirements…
ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?
Based on your Resume, it doesn't look like you meet the requirements from the employer. You can still apply if you think you’re a fit.
Job Requirements of Warranty Coordinator:
Responsibilities
- Manage the warranty claims process from initiation to resolution, ensuring timely and accurate processing of claims.
- Review warranty claims for completeness and adherence to company policies and procedures.
- Collaborate with internal departments to investigate and resolve warranty-related issues.
- Maintain accurate records of warranty claims, including documentation and correspondence.
- Develop and implement strategies to improve warranty processes and enhance customer satisfaction.
- Train and mentor team members on warranty policies, procedures, and best practices.
- Analyze warranty data to identify trends, issues, and opportunities for improvement.
- Serve as the primary point of contact for customers regarding warranty inquiries and concerns.
Requirements
- High School Diploma or Equivalent.
- Proven experience in warranty management or a similar role within the industry.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Proficient in using warranty management software and Microsoft Office Suite.
- Previous Reynolds & Reynolds or similar software experience.
- Accounting experience highly preferred.
Benefits Available:
- Short/Long Term Medical Insurance
- Dental Insurance
- Term Life
- Short Term Disability
- Direct Deposit
- Holiday Pay
- Service Bonus
Do you meet the requirements for this job?
Warranty Coordinator
Advanced Personnel Resources is seeking a detail-oriented and experienced Warranty Coordinator to oversee the warranty duties for our client, a well-established automotive dealership located in the Triad. The ideal candidate will be responsible for managing warranty claims, ensuring compliance with company policies, and providing exceptional customer service. This role requires strong analytical skills, excellent communication abilities, and a commitment to resolving customer issues effectively.
Job Requirements:
Responsibilities
- Manage the warranty claims process from initiation to resolution, ensuring timely and accurate processing of claims.
- Review warranty claims for completeness and adherence to company policies and procedures.
- Collaborate with internal departments to investigate and resolve warranty-related issues.
- Maintain accurate records of warranty claims, including documentation and correspondence.
- Develop and implement strategies to improve warranty processes and enhance customer satisfaction.
- Train and mentor team members on warranty policies, procedures, and best practices.
- Analyze warranty data to identify trends, issues, and opportunities for improvement.
- Serve as the primary point of contact for customers regarding warranty inquiries and concerns.
Requirements
- High School Diploma or Equivalent.
- Proven experience in warranty management or a similar role within the industry.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Proficient in using warranty management software and Microsoft Office Suite.
- Previous Reynolds & Reynolds or similar software experience.
- Accounting experience highly preferred.
Benefits Available:
- Short/Long Term Medical Insurance
- Dental Insurance
- Term Life
- Short Term Disability
- Direct Deposit
- Holiday Pay
- Service Bonus