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Job Requirements of Bilingual Call Center Agent:
- Provide detailed information about company products and services, offer troubleshooting assistance, and process forms, orders, and applications.
- Answer inbound calls, engage in outbound calls, and respond to electronic communications to address customer needs
- Identify and resolve customer issues, complaints, and concerns, using active listening to understand their needs and find effective solutions.
- Maintain detailed call logs and update customer information in the Customer Relationship Management (CRM) system.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Do you meet the requirements for this job?
Bilingual Call Center Agent
Advanced Personnel Resources, Inc.
Greensboro, NC (Onsite)
Full-Time
$55,086 - $60,000/Year
Job Overview
Advanced Personnel Resources is seeking a dedicated and detail-oriented Call Center Representative to join our client's team.
Job Requirements:
- Provide detailed information about company products and services, offer troubleshooting assistance, and process forms, orders, and applications.
- Answer inbound calls, engage in outbound calls, and respond to electronic communications to address customer needs
- Identify and resolve customer issues, complaints, and concerns, using active listening to understand their needs and find effective solutions.
- Maintain detailed call logs and update customer information in the Customer Relationship Management (CRM) system.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
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Salary Details
This salary was provided in the Job Posting.
$55,086-$60,000
Yearly Salary