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Banner of Advanced Personnel Resources, Inc. company

Senior Customer Service Representative

Advanced Personnel Resources, Inc. Greensboro, NC (Onsite) Full-Time
$21.00 - $25.00/Hour

Advanced Personnel Resources is currently hiring for a Senior Level Order Entry Specialist for a dynamic, growing company in the furniture industry. We are seeking enthusiastic, motivated, and reliable processors to join our small office.

  • This is a Direct Hire opportunity paying between $50-60K annually

  • The Working Schedule will be Monday - Friday 8 am till 5 pm

Job Requirements:

This role’s main goal will be to process incoming orders from customers and sales reps. The ideal applicant will primarily enter new orders, follow up on pending orders, handle requests from customers and sales representatives, manage customer interactions through electronic data, and help with inbound phone calls.

Order Entry Specialist Duties:

  • Receive and process customer orders in a timely manner

  • File and maintain order documents for easy retrieval

  • Transcribe order details accurately into the system

  • Perform basic math calculations to ensure order accuracy

  • Assist with data collection and analysis for reporting purposes

  • Use Microsoft Excel to create and update spreadsheets, including pivot tables

  • Provide administrative support to the team as needed

  • Maintain an organized and efficient office environment

  • Work with production or warehouse teams to ensure orders are entered with best known available date

  • Collaborating with management to take on additional responsibilities based on individual and company needs

Order Entry Specialist Qualifications: - Strong organizational skills with attention to detail - Proficient in Microsoft Office Suite, particularly Excel - Previous administrative or clerical experience is preferred - Ability to transcribe information accurately and efficiently - Basic math skills for order calculations - Familiarity with pivot tables is a plus - Excellent communication and interpersonal skills

This position requires a high level of accuracy and attention to detail. The ideal candidate will be able to work independently and prioritize tasks effectively. If you are a detail-oriented individual with strong organizational skills, we encourage you to apply for this position.

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Salary Details

This salary was provided in the Job Posting.
$21-$25
Hourly Salary

Job Snapshot

Employee Type

Full-Time

Street Address

701 Green Valley Road

Location

Greensboro, NC (Onsite)

Job Type

Customer Service

Experience

5 years

Date Posted

04/14/2025

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