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Cash Application Specialist in Greensboro, NC at Advanced Personnel Resources

Date Posted: 2/2/2019

Job Snapshot

Job Description

SUMMARY: The responsibility of the EDI applicator is to process customer payments received in the form of wires or checks, and review the 820 remittance information to ensure smooth electronic application. Also included are the retrievals of remittances from various entities such as customer web sites in an effort to maintain the customer’s correct accounts receivable balance.

 

DUTIES AND RESPONSIBILITIES:

  • Decipher remittance information - all work is expected to be done with precision and accuracy.
  • Review EDI [Electronic Data Interface] 820 remittance information for errors to ensure smooth electronic application prior to receipt of payment
  • Retrieve  reports to identify various transactions pertaining to Factor division - Submit a spreadsheet to Treasury to bank reconciliation purposes
  • Prior to processing payments extensive research must be done by utilizing all the tools provided such as your : Internal Tools ,  External Tools (Web Based) and Personal Tools (Emails, Checklist, Client Profiles and Personal Training Notes)
  • Process payments within 48 hours unless authorized by Supervision
  • Accurately process customer payments in accordance to remittance details provided
  • Review customer OAPs prior to creating chargebacks
  • Input any and all pertinent information regarding payments in “Payment Comment” feature in RAPID
  • Maintain a standard of service that well represents the companys professional standing while communicating with customers and/or inter-company personnel
  • Reconcile missing payment information and place any unidentified wires in an appropriate miscellaneous account until resolved
  • Exercise due diligence prior to requesting assistance
  • Communicate with the CSR via email on all Client related OAPs
  • Respond to Client/ Customer or Intercompany inquires or request in a timely fashion
  • Notify CSR or Supervisor of any unusual or questionable request /transactions
  • Correspond via email with JP Morgan Chase on all queries or requests
  • Notify Client and/or Account Executives when information sent is inconclusive
  • Maintain EDI screen to determine which remittances have not been matched with payments and notify the appropriate parties
  • Identify transmissions that require new customer/buyer & vendor maintenance to ensure electronic application. 
  • Inform Collection department of any stale 820’s where payment has not been received, in addition to, zero checks which usually contain invoice payments accompanied with deductions

Job Requirements

  • High school diploma & 3+ years AR experience
  • Ability to learn & operate accounts receivable tasks in company’s computer system
  • Proficiency in Microsoft Office (Outlook, Word, Excel)-Ability to input & process invoices through online portals as required by some customers
  • Strict attention to detail & organization skills
  • Proficiency in math & computing for basic accounting calculations
  • Good interpersonal & communication skills (verbal & written), for interacting with customers via phone & email

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