Collections Representatives in Greensboro, NC at Advanced Personnel Resources

Date Posted: 1/14/2023

Job Snapshot

Job Description

Advanced Personnel Resources is seeking experienced Collections Representatives for a new opportunity with our client here in the Triad. Collections Representatives make outbound collections calls or receive incoming calls as a third-party agency for collecting past due funds, initiating appropriate actions, and maintaining records in accordance with State and Federal Laws.

Duties and Responsibilities

  • Reviews the status of delinquent accounts and initiate collection action by contacting accounts.
  • Makes outgoing phone calls to make arrangements with consumers for debt to be paid in full or negotiate payment terms when applicable.
  • Takes incoming calls and works on the account as needed.
  • Contacts attorneys, insurance companies and loan officers to facilitate the liquidation of assets.
  • Uses software system to key in “Action Codes” to denote specific actions taken on each account.
  • Performs file maintenance on consumer accounts when necessary
  • Meets defined quotas monthly.
  • Counsels consumers as to the effect accounts will have on their credit report and products available to them to clear debts.

Job Requirements

Required Education and Experience

  • High School Diploma or Equivalent required.
  • Bachelor’s Degree preferred.
  • Basic understanding of the Fair Credit Reporting Act (FCRA) is desired.

After you have applied to this position give Misty Davis a call at 336.272.7720

For a list of all open positions, please visit

Advanced Personnel Resources has provided full service staffing solutions, recruiting and professional search services to the Triad region for over 30 years. Our team of highly experienced recruiting and staffing professionals are known for their market intelligence, unparalleled contacts, high-impact service and proven record in recruiting the most qualified job seekers specifically selected to match our clients' and candidates' needs. We work in partnership with a majority of the region's most well-known companies, institutions and healthcare practices from entrepreneurial start-ups to Fortune ranked corporations in fulfilling Professional, Administrative, Clinical / Non Clinical and Light Industrial staffing needs.