Payroll Specialist in Greensboro, NC at Advanced Personnel Resources

Date Posted: 11/18/2019

Job Snapshot

Job Description

Core Responsibilities:

  • Process company payrolls in conjunction with pre-determined schedules and union agreements.
  • Tier 1 WFA case handling for items relating to role and assigned payrolls.
  • Create/update work instructions with new process improvements and enhancements.
  • Provide multiple payroll related reports to various parties on a weekly, monthly, quarterly, and annual basis.
  • Work in conjunction with payroll outsourcing partner to help resolve operational and employee-related issues.
  • Assist management in identifying and implementing process improvements
  • Perform all other duties as assigned
  • Respond to operational escalations by proposing a solution to the issue.
  • Train personnel when new processes are deployed.
  • Post-audit activities for weekly, bi-weekly, semi-monthly, and monthly pay cycles.

Job Requirements

Required Competencies:

  • Relevant experience working within a payroll function.
  • Preferred experience working with union employees and/or union agreements.
  • Strong customer service skills
  • Ability to work with and communicate effectively with internal and external customers (i.e. other departments and 3rd party vendors)
  • Able to take ownership and resolve challenging situations with the good judgment to know when to appropriately escalate matters as needed
  • Advanced and demonstrated ability to use a range of PC & productivity software: i.e. Word, Excel, PowerPoint and SAP knowledge.
  • Preferred knowledge of accounting and general ledger work and information
  • Excellent verbal and written communication skills
  • Highly focused attention to detail
  • High level of integrity, credibility and customer service orientation
  • Excellent problem solving, time management, reporting, data analysis/interpretation skills
  • Ability to handle sensitive information in a confidential manner

Minimum Education Required:

  • Bachelor’s Degree or the equivalent combination of directly related education, training and experience that provides the required knowledge, skills and abilities

Minimum Years of Experience Required:

  • 2 years of relevant HR administration experience required
  • 3 – 4 years of payroll processing experience preferred
  • HR Service Center experience a definite plus