Shipping and Claims Clerk in Greensboro, NC at Advanced Personnel Resources

Date Posted: 9/30/2019

Job Snapshot

Job Description

Position: Shipping & Claims Associate


-Coordinate process for outbound shipments of customer orders

-Generate bills of lading from company software system

-Contact freight companies to get freight quotes, schedule pick-ups, and issue damage claims

-Log in to certain vendor portals to download shipping documents and register shipments

-Handle damage or defect claims, returns and replacement inquiries and orders

-Data entry & customer service associated with shipping and claims

-Some general customer service (via phone & email) and administrative work


Job Requirements


-High school diploma 

-Shipping and logistics experience preferred

-Ability to learn & operate shipping and data entry tasks in company’s computer system 

-Proficiency in Microsoft Office (Outlook, Word, Excel)

-Ability to input & process information through online portals as required by some customers

-Strict attention to detail & organization skills

-Good interpersonal & communication skills (verbal & written), for interacting with customers & sales reps via phone & email